Privacy Policy

Last updated: July 2026

Surface Repair Specialists (“we”, “us”, “our”) operates bathfixer.co.uk. This policy explains how we collect, use and protect your personal data when you use our website or contact us.

What Data We Collect

Contact enquiries — when you submit a quote request or contact form, we collect your name, email address, phone number, postcode and the details you provide about the surface damage. We also collect any photos you attach.

Website analytics — we use anonymised analytics to understand how visitors use our site. No personally identifiable information is collected through analytics.

How We Use Your Data

We use your contact information to respond to your enquiry, arrange and carry out repair work, and follow up after completed work. We do not sell your data to third parties. We do not send marketing emails without your consent.

Data Retention

Enquiry and job data is retained for 6 years for accounting and legal purposes, then deleted.

Your Rights

Under UK GDPR you have the right to access the data we hold about you, request correction or deletion, and object to processing. Contact us at info@bathfixer.co.uk to exercise these rights.

Contact

Surface Repair Specialists, East Grinstead, West Sussex. info@bathfixer.co.uk | 01342 349937