Building work and renovation are among the most common causes of surface damage. Trades working in your home — kitchen fitters, bathroom installers, builders, decorators, plumbers — create the conditions for chips, scratches and impact damage that would not occur in a stable, occupied home.

Why Building Work Causes Surface Damage

Tools and equipment — drills, chisels, tile cutters and other tools frequently contact surfaces they were not aimed at. The damage is often not noticed until the tradesperson has left.
Material delivery and movement — new appliances, bath panels, worktop slabs and other materials being moved through the house create opportunities for impact damage.
Dust and abrasive particles — construction dust containing aggregate or tile fragments can scratch floor surfaces and worktops when dragged across them.
Incompatible cleaning products — trades sometimes use cleaning products that are not appropriate for finished surfaces.

The Timing Question

Surface damage from building work should be addressed before snagging is closed and final payment made. Photograph all damage as soon as the work is complete and raise it with the contractor.

If damage is only discovered later, professional repair is still the right option — most building-related damage is repairable and does not require the contractor to return.

What We Repair After Building Work

Bath, shower and tile chips from bathroom installations. Worktop chips from kitchen installations. Floor scratches from material movement. Door and frame chips from appliance delivery. uPVC and window frame damage from scaffold or ladder contact.