Fire and smoke damage to surfaces ranges from superficial to severe. Understanding what is repairable and what needs replacement helps with the insurance claim process and the reinstatement programme.

Surface Damage From Fire

Scorch marks and burns — localised heat damage from the fire itself. On most hard surfaces, the affected area is removed and filled with matched compound. The extent of the burn determines whether repair is viable.
Smoke staining — smoke deposits on surfaces can often be cleaned from stone, tile and ceramic surfaces using appropriate cleaning products. Porous surfaces like limestone may require more treatment.
Heat damage to composite surfaces — extreme heat can degrade the resin in quartz and composite worktops. Surface discolouration and crazing may be improvable in some cases.

What Is Generally Not Repairable After Fire

Structural damage — worktops cracked or broken from the heat, tiles that have shattered, baths melted or warped. These require replacement.
Extensive surface coverage — where damage is across the full surface rather than localised.

Working with Loss Adjusters

We work with loss adjusters and insurers on fire damage reinstatement. We provide assessments distinguishing between repairable and non-repairable damage, with documented repair costs for repairable items.