All Surface Repair Specialists work carries a workmanship warranty. Here is exactly what that means.
What the Warranty Covers
Our warranty covers defects in our workmanship — specifically:
Material failure — if the repair compound delaminates, shrinks significantly or fails to adhere within the warranty period due to our workmanship, we return and resolve it at no cost.
Colour match failure — if the colour match deteriorates significantly within the warranty period in a way attributable to our materials or technique, we address it.
Finish failure — if the gloss level or surface finish of the repair changes significantly in the warranty period due to our materials, we address it.
What the Warranty Does Not Cover
New damage — if the repaired area sustains a new chip or impact after the repair, this is not covered. The area is as vulnerable to new damage as the surrounding original surface.
Inappropriate cleaning — using bleach, abrasive cleaners or other inappropriate products on the repair area is not covered.
Normal use wear — gradual wear over many years is not a warranty failure.
Warranty Period
Our standard warranty period is 12 months. We discuss this with every customer before work commences.
How to Claim
Contact us by phone or email. Describe the issue and send photos if possible. We will arrange a return visit to assess and resolve.
Get a Free Quote
Send us photos of the damage and your postcode for a fixed price with no obligation. We respond the same day.
